Two Volkswagen dealers have received the 2011 Volkswagen Service Quality Award at a Gala event held in Wolfsburg, Germany, last Friday, writes Trish Whelan.
Bradys of Arva, and Sheehy Motors Naas were voted by customers to deliver exceptional levels of service quality and were successful in winning a competition that has an entry list of 6,300 service partners from 27 countries.
Alan Bateson, Volkswagen After Sales Manager commented, "The name of Volkswagen must not only be synonymous with outstanding vehicles, but also with top all-round service. The results show we have constantly improved service quality in recent years which will ensure that Volkswagen customers are satisfied customers, and will remain loyal to the Volkswagen brand.
Pictured above, from left, are: Michael Horn, Volkswagen Head of After Sales; Padraig Brady, Bradys of Arva; Frank Kelly, Sheehy Motors, Naas; Alan Bateson, Volkwagen After Sales Manager Ireland; and Peter Berggren, Volkswagen Head of After Sales (Europe).