The new Michelin ONCall service was officially launched yesterday, on the opening day of the CV Show in Birmingham. The company claims "No job is too big or too small, and our UK-based call centre team will keep the customer informed every step of the way.
"Fleets benefit from competitive fixed pricing, a two hour response window and Michelin policy fitment rates which will exceed 90 percent. Additional benefits for ONCall customers include a 12 month guarantee on all new Michelin tyres fitted, full access to their individual Michelin Remix casing bank and 30-day payment terms."
All invoicing is processed centrally by Michelin, which ensures a customer will be invoiced directly by their local dealer, regardless of where in the UK or Ireland the job was carried out.
To register for the Michelin ONCall service, customers should contact their local Michelin account manager or email michelin.oncall@uk.michelin.com. More information on www.trucks.michelin.co.uk.
